Service hotline: +86-20-82516237 / 18931499628 / 18820809606
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Please provide the following information about the repaired products, none of which is missing:

1) Please be sure to provide your company name or account name in our company (that is, the name of our system outbound bill), and the correct address, consignee, and contact information returned after repair.

2) Insured or Insured. (If the warranty must be noted, to avoid the loss of warranty due to disassembly)

3) Failure status

4) Send details of accessories

(If there is no problem with the accessories, please do not send the accessories to us. Please take out the carbon belt of the label shaft in the printer

If there is a problem with the print head, please provide the sample of the print material, label and carbon tape for convenient detection.)